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‎Feb 14, 2023 02:22 PM
Just purchased upgrade to Enterprise. Sales rep sent me a "how to" on upgrading to Enterprise. The video shows the ability to upgrade to Enterprise when you click on the license level. When I click on the license level, it says contact sales. We've signed, claimed domain and ready to roll. Just need assistance with next steps.
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‎Feb 14, 2023 08:20 PM
Normally after it takes a few days after you sign and pay your contract for enterprise features to be activated. Your sales rep should have explained this to you. People on this board cannot help with individual account issues. I recommend you contact either your sales rep or support.
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‎Feb 18, 2023 05:38 PM
Are you still having this issue? I signed up in January and still have not been able to upgrade my account
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‎Jun 01, 2023 09:48 AM
Having the same issue...any solutions to date?
Message in to the AE and the support team.
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‎Feb 27, 2025 03:12 PM
I ran out of automations, we're dead in the water until the first of the month reset. Figured, we'll upgrade to Enterprise, but that sounds like we'll be waiting indefinitely.
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