Sep 12, 2017 01:32 PM
I have just started. I am trying to add someone to share. They got the acceptance link, created an account, but my database does not show up for him and he doesn’t appear anywhere when I log in.
Thanks,
Sep 12, 2017 01:41 PM
What email address did you invite, and which email address did he use to sign up? If those are different, then the invite won’t work. I would first try confirming with him which email address he used to sign up and then trying to invite that email address again.
Sep 12, 2017 01:54 PM
I resent the invitation and he now has access.
Thanks for the help.