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I didn't receive the upgraded version even though I paid

  • December 7, 2021
  • 1 reply
  • 12 views

I didn’t receive the upgraded version even though I paid. I have had money deducted from my bank account and have transaction information

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1 reply

Justin_Barrett
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Welcome to the community, @B_o_Nguyen! :grinning_face_with_big_eyes: I recommend reaching out to Airtable support directly (in the app: Help → Contact support). While Airtable staffers do frequent the forum, they don’t respond here regarding individual account issues.