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iCloud Password Autofill blocking User Field Input


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Hi,

I'm using the Airtable app on Mac. Whenever I try to input a new user in the User Field, the field prompts for a password autofill with my Apple fingerprint and blocks or hinders my input. 

I've submitted a support request to Airtable with no response and seen other people with similar problems with no solution.

 

Has someone found a solution to this problem?

 

Thanks

2 replies

ScottWorld
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  • Brainy
  • 8801 replies
  • July 7, 2023

Yeah, this is a major & significant bug in Airtable.

Unfortunately, Airtable doesn’t test their product on Safari, even though they claim it is a supported browser.

The only solution is to use Chrome when using Airtable. Or disabling that autofill feature in Safari.

However, I would highly recommend sending in your thoughts about this issue by sending a Loom video to support@airtable.com. I have found that Airtable Support responds better to videos… it makes it easier for them to understand issues like this,


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  • Author
  • New Participant
  • 2 replies
  • July 12, 2023

Thanks Scott

I received the same response from the Airtable Support Team. The workaround is to use Chrome.

However, I'm using the Airtable App on my Mac where the problem is happening.

Do you have any insight into the Mac App?


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