We are currently using the Jira Cloud app to sync our jira tickets with Airtable. We have a few custom fields that will be important for pulling over from jira–i.e. Customer and Sprint. Is there a way to add additional fields into the Jira Cloud App sync?
Unfortunately our Jira Cloud app currently doesn’t support importing data for custom Jira fields. This is a known feature gap, that we are looking into but don’t have a timeline for when it’ll be added. The Jira Cloud App support article lists all the current fields available for mapping.
We do however have limited support for custom fields using our Jira Automation actions if that would be a possibility for your workflow?
Let me know if I can help provide any more information, and if this helped answer your question please mark it as the solution :white_check_mark: .