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Delores1960
4 - Data Explorer
4 - Data Explorer
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‎Nov 20, 2023 11:01 AM

I first want to say how much I love using Airtable. But am super confused. I thought I was paying for a monthly rate and the charge on my credit card today was over $1000. So in Canadian funds that is over $1300. I can possibly pay that!!! Help!

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MaddieJ
Community Manager
Community Manager
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‎Nov 20, 2023 02:22 PM

Hey there @Delores1960,

Thanks for reaching out about this. Have you checked out our Billing FAQs page? You may be able to find an answer/solution that works for you there. You can also use the Airtable Support chat bot on that page to help you find what you're looking for. 

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Delores1960
4 - Data Explorer
4 - Data Explorer
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‎Nov 21, 2023 01:47 PM

That still doesn't answer my question. How long does support take? 

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