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"+" button to add a record on mobile app is not clickable

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Alexy_Creusot
4 - Data Explorer
4 - Data Explorer

Hello,

We are having problems with some of our clients where they can't add records via the mobile app.
The "+" button works once and then it becomes not clickable unless you exit the base and re-enter it.

My clients are using Samsung Galaxy S9 and A (something).

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