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Trouble Upgrading to Team Plan

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treeroots_ak
4 - Data Explorer
4 - Data Explorer
Hi there,
 
I've been trying to upgrade my Airtable account from the Free plan to the Team plan, but I keep getting an error message that says, ''We were unable to upgrade you at this time. Please refresh the page and try again. If you continue experiencing problems, please contact us.'' I have tried refreshing the page and attempting the upgrade again, but I keep encountering the same error.
 
Here's the screenshot of the error:
IMG-1.png
 
I have checked with my bank, and my card has the required transactions enabled, so I'm not sure what the issue could be. Could anyone please help me resolve this issue so that I can upgrade my account?
2 Replies 2
vstr8889
5 - Automation Enthusiast
5 - Automation Enthusiast

hi., have you found the solution yet.? becasue i'm having the same problem.

Abi
4 - Data Explorer
4 - Data Explorer

Hi even I am facing this issue. Any of you got the solution?