+6Hi there, I created a button that runs a script to download an attachment from an external API. This works 100%, but it opens the Extensions pane, when the button is clicked.
Is it possible to NOT open the extensions pane when the button is clicked to download and attach the document to the record?
+10Hey Jeremy, You are not alone in this problem. I stopped using all buttons to run scripts for the same reason. I am sorry I don't have a solution.
+10Here is a link that might help. I also switched using a button to an automation triggered by checking a box.
+6Thanks Jason, I got it to work and never checked the community again. I added in the end as part of the workflow and used a status change (drop down field) to trigger the downloading via an automation script.
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