I’m working on a trouble ticket table that keeps track of support for our users. I want to be able to track when a box was checked. So I have a “Followed up” checkbox field and I’d like to track the time from when the record was created to when the box is checked. I’m pretty sure I know how to figure out the difference in time with a formula but I’m having a hard time getting the timestamp of the box being checked. I can see the time in the expanded history view but there’s no way to reference it as far as I can see.
Any help or workarounds are appreciated!