I am currently on the Team Plan. The first day I created my webhook trigger automations they worked fine. Now they will only work and create a new record if I manually click on “Run Test”. Automation is turned on and webhook is triggering. Am I missing a setting?
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Automation Failure
+2Best answer by TheTimeSavingCo
You’ll find that setting in the main workspace view after clicking the 3 dots to the right of a base:
You should be able to see the automation run and create new records if the webhook is correctly set up. To correctly assess what’s going on we would need more details and screenshots of the webhook and automation runs.
If you’d like we can do a quick free meet to review together what’s going on. You can schedule a free meet here. Happy to help!
Best regards,
Matt Nixon
+2First can you look at my account. I upgraded my account to the Team Plan. It looks like the upgraded only applies to “My First Workspace”. My automations are built in the workspace called “Benny” which has exceeded the number of runs under the free plan. How do I apply the upgrade to my “Benny” work space? I believe that is what maybe causing the issue.
Definitly! You could copy your Base over to your workspace that has the Team plan.
To transfer the upgrade to the “Benny” workspace you’ll have to talk with Airtable support (support@airtable.com).
+28You’ll find that setting in the main workspace view after clicking the 3 dots to the right of a base:
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