Skip to main content

Can't download video - help!

  • May 16, 2023
  • 1 reply
  • 3 views

Forum|alt.badge.img
  • New Participant

Hi!

I need some advice / help related to video: 

Here's what happens: 

I upload video to AirTable. 

Later, I CAN download this same video from the desktop, but NOT via the app on my phone. Instead, I get a message that says, "Video not saved."

Any insights? 

J

1 reply

FlywheelConsult
Forum|alt.badge.img+4

It could be a video formatting thing. Perhaps your phone doesn't like the video format or maybe it hasn't had time to download completely before saving to your phone. Here's a link to a related topic: https://community.airtable.com/t5/other-questions/can-t-view-quot-mov-quot-files-for-attachment/td-p/94909

Another thought is to upload the video to another service such as Dropbox and include the link to the video in your airtable base.


Reply