I'm having an issue with my automations where the specified conditions are being completely ignored. I have a filter set to only send emails to records where the "60-day group" field is empty. This applies not only for the initial Trigger Conditions, but also every single step. However, the automation is still sending emails to records where this field is clearly not empty.
I've double-checked my conditions multiple times and can't find any reason why this would be happening. It's like the conditions I'm setting are just being disregarded. This is also occurring to other fields such as "Automation Test Subject" being checked and Profile Last Updated being more than 180 days ago.
Has anyone else experienced this issue of automations ignoring explicit filters? Is there something I'm missing? Any help would be greatly appreciated!