Hi everyone,
My workspace is on the Business plan and the latest invoice was successfully paid after a prior failed payment.
The workspace billing page shows:
- Plan: Business
- Invoice status: Paid
- Invoice amount: $54
- Subscription status: Active
- Automation run limit: 100,000 per invoice period
However, the Usage page still shows 100,000 / 100,000 automation runs, and automations remain blocked.
It looks like the billing entitlement was refreshed, but the automation usage/block state may still be stuck after the failed payment.
Has anyone experienced this before?
Does Airtable automatically refresh this after some time, or does Support need to manually reset/remove the automation block?
I already contacted Airtable Support, but I’m asking here to see if anyone has seen the same issue and how it was resolved.
Thanks.
