In an email automation, I am trying to populate the "From" and "reply to" fields from a user card (see attached screenshot). However, when I preview the message, both fields are blank even though the field has a user card that is associated with both a name and an email. Is it possible to populate the "from" and "reply to" fields in this way?
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Add "reply to" email from user card in email automation
+4Best answer by ScottWorld
You have to give it a test record to work with by testing (or re-testing) the trigger step.
+35You have to give it a test record to work with by testing (or re-testing) the trigger step.
+4You have to give it a test record to work with by testing (or re-testing) the trigger step.
Thank you! I needed to re-run the trigger step. All good now!
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