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Airtable attachments not showing in Email

  • January 15, 2023
  • 2 replies
  • 69 views
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I have a scenario in Make that sends Emails with attachments from Airtable.
The attachments are photos that are supposed to be embedded in the Email.
It doesn't work as expected, the photos look like this in the Email:
It has worked before and I can't figure out what has changed.
Can you help me with this?
Thanks
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      2 replies

      pressGO_design
      Forum|alt.badge.img+21

      Airtable changed the way it handles attachments (see https://support.airtable.com/docs/en/changes-to-airtable-attachments) in November. It specifically says “Any attachment URLs obtained via the Airtable Web API and the CSV export functionality will expire after a few hours.” Since you’re using the web API to get the attachment from Make, I think that the link to the attachment is expiring. 

      PS: what I know about APIs is virtually nothing, so this conclusion might be completely incorrect. 

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      • MELISSA_Rivas
      • New Participant
      • January 30, 2023

      I'm having the same issue and can't seem to figure out why?  Hopefully someone can enlighten us.  

       

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