Hi!
I wanted to ask, if there is an automation for following up on unanswered e-mails?
We are tracking our leads with airtable, and if someone doesn’t respond to our first mail, that we send out an automatic follow up E-Mail?
Looking forward to your help!
I would try something like using a combination with LAST_MODIFIED_TIME and/or the fact that a field stays empty. Using a view that shows only those records would give you the opportunity to send follow up mails. Is this any help?
I have written an article on how to send followup email using Airtable automation. Do note that you'll need to manually update the record when you receive a response.
If you want to automate the reply detection i.e. Airtable will automatically update the record when you receive a reply, you'll need a tool like Make or Zapier for this.
Hey
Are you already tracking replies (or date of reply) on your base? That would probably be step 1.
Please let me know and we can work together on it as from there.
Mike, Consultant @ Automatic Nation
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