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Automated email not showing in run history

  • November 25, 2022
  • 1 reply
  • 12 views

Hi we have set up a new automation to run when a box is checked. Tests are working but when the automation is set live we don’t see anything in run history - appreciate your thoughts
thanks
Clare

1 reply

ScottWorld
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  • Genius
  • November 25, 2022

It will only run from this point forward when records are updated. It doesn’t go back in time and run for existing records that already match the condition.