Hello, I'm trying to formulate a triggered response, based off the fields value.
For invoicing, I want it to send out an email if the record's field value is "Invoiced". I currently have 3 options for this field: Not Invoiced, Paid & Invoiced. IF the operator selects "Invoice" from the drop down of that record - it should automatically send an email to that contact.
I have a field in that record as "Billing Contact" and it links to the customers DB table. I also have the PDF attached to this record as an extension for the customer to see once emailed. Any way I'm able to go about formulating a triggered response in automations?
Thanks