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automation email doesn't show formula?

  • December 28, 2022
  • 2 replies
  • 45 views

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I've setup an automation email but it seems the formula field is not showing the value. 

Thank you in advance for the help. 

 

 

 

 

2 replies

kuovonne
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  • Brainy
  • 6009 replies
  • December 28, 2022

What is the expected value for the formula field? Does the expected value appear in the grid view for the record? Have you re-tested your trigger?


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  • Author
  • New Participant
  • 1 reply
  • December 28, 2022

What is the expected value for the formula field? Does the expected value appear in the grid view for the record? Have you re-tested your trigger?


the expected value contains name and contact information. it works after doing a rerun.

could there be a delay in filling up the formula value? 

what could you suggest i can do as workaround for this bug?