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Automation field collaborators

  • October 28, 2020
  • 5 replies
  • 38 views

I can’t update the collaborators field when creating a new record, I want to add collaborators by default. how can i do that?

5 replies

Kamille_Parks11
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I’m able to update Collaborator fields. What are you putting in for the field value? It should work if you pass in the full name.


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  • Inspiring
  • October 28, 2020

Are you asking how to have a certain field auto-populated with collaborators when creating a new record?


  • Author
  • Participating Frequently
  • October 28, 2020

When new record is created, I want to add collaborators automatically (update the collaborator field).
In the automation configuration, I do not see any collaborate to choose, and if I type them manually, it does not let me activate the automation


Kamille_Parks11
Forum|alt.badge.img+27

When new record is created, I want to add collaborators automatically (update the collaborator field).
In the automation configuration, I do not see any collaborate to choose, and if I type them manually, it does not let me activate the automation


Are you typing in the name of a collaborator exactly as it appears in their account, without any quotation marks?


  • Author
  • Participating Frequently
  • October 28, 2020

Are you typing in the name of a collaborator exactly as it appears in their account, without any quotation marks?


yes, I added the collaboratos with a comma. It already worked, thank you very much for your help, I missed adding the record ID in the previous step.