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Automation Information not displaying correctly! help

  • January 11, 2021
  • 2 replies
  • 29 views

Hello Community!

I am having trouble with Automations. I have my trigger (When a new record is created).
When selecting my Action (send an email), I select all the fields I want to display on the email, but when I test it, it’s only gathering certain fields, others are left blank.
Do I need to use a formula to select the fields? Or ow do I choose between < >name, < >length, or < > ID? I don’t know the difference between these 3.

Any help would be greatly appreciated. Thanks!

2 replies

  • New Participant
  • January 12, 2021

Hey Michel,

In an Automation, the options are different properties of the object. Depending on the field type, different properties are available and surfaced in the Automation.

  • Name - the value that you see in the Airtable UI

  • Length - array length (in the case of a roll up or multiple values)

  • ID - I am a little fuzzy on this one, but believe that each single and multi select option each have their own unique IDs

If you’re trying to insert the cell values that are closely shown in the Airtable UI, you’ll most likely be looking to use name or value for the selected field properties.


kuovonne
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  • Brainy
  • January 12, 2021

Welcome to the Airtable community!

Can you tell if the test record has values in all of the fields that you want?
What are the field types of the fields that are left blank?