Hi, I have an automation set up to post in slack when a new record is created. When I test the automation, it posts correctly, but when I set the automation live and manually create a new record it does not post. I updated the automation this morning to use the new Form Submitted feature (which is really what we wanted originally) but the same issue occurs: the testing posts, but it does not work when live and a User submits a form. Any thoughts?
Solved
Automation with Slack testing works, but fails when live
Best answer by Kenneth_Ott
Hi Kamille, this has actually been resolved already. The problem was that our account ran out of automations for the month. Appreciate your help though!
+27When you say fails, is it producing an error or is it not running at all?
Can you post a screenshot of your automation configuration?
Hi Kamille, this has actually been resolved already. The problem was that our account ran out of automations for the month. Appreciate your help though!
Login to the community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.