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Cannot email non-collaborators on the current billing plan

  • January 30, 2023
  • 6 replies
  • 415 views

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Hi!, which billing do I need in order for this feature to run?

Thank you

Best answer by TheTimeSavingCo

You would need a Pro or Enterprise plan for that.  Alternatively, you could make use of the "Send Gmail" or "Send Outlook" email actions if you'd like; those can be used on the Free and Plus plans

6 replies

TheTimeSavingCo
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You would need a Pro or Enterprise plan for that.  Alternatively, you could make use of the "Send Gmail" or "Send Outlook" email actions if you'd like; those can be used on the Free and Plus plans


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  • Author
  • New Participant
  • January 31, 2023

You would need a Pro or Enterprise plan for that.  Alternatively, you could make use of the "Send Gmail" or "Send Outlook" email actions if you'd like; those can be used on the Free and Plus plans


Thank you Adam!


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  • New Participant
  • April 23, 2023

I am not sure this "Alternatively, you could make use of the "Send Gmail" or "Send Outlook" email actions if you'd like; those can be used on the Free and Plus plans" is a true.

I am using outlook and getting the message. Can we get further clarification.


TheTimeSavingCo
Forum|alt.badge.img+31

I am not sure this "Alternatively, you could make use of the "Send Gmail" or "Send Outlook" email actions if you'd like; those can be used on the Free and Plus plans" is a true.

I am using outlook and getting the message. Can we get further clarification.


Interesting!  Could you provide screenshots of your automation setup and the error message you're seeing?


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  • New Participant
  • May 25, 2023

i am on the trial of pro, and cannot send emails out to non  collaborator emails. Help! ist it only on enterprise?


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  • New Participant
  • May 30, 2023

i am on the trial of pro, and cannot send emails out to non  collaborator emails. Help! ist it only on enterprise?


Sending an email using a connected Gmail account worked for me. Can you share any additional information about the error you're receiving, please?