Skip to main content

Hi,

I’m trying to create an automation to send a notification to a collaborator at some point in a project.

However, whichever automation I create (email, Slack message, comment on a column of my record), the collaborator is not recognised : I select the input from the collaborator field, and it returns an empty field.

Does anyone know how to fix this ?

Thanks a lot !

Hi @Iris_Maubon


Are you on the free plan? Did your collaborator(s) verify their email address?

Hi @Iris_Maubon


Are you on the free plan? Did your collaborator(s) verify their email address?


No, I am on the pro plan and yes the collaborators verified their address. The most curious point is that it works well on another base on the same workspace …

No, I am on the pro plan and yes the collaborators verified their address. The most curious point is that it works well on another base on the same workspace …


Hmm, no idea. If you remembered to test your previous steps (trigger), then I would contact Airtable directly via support@airtable.com.

Reply


Terms & Conditions