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E-mail automation returning diferent data than record content

  • September 1, 2023
  • 1 reply
  • 13 views

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Hello Airtable Community,
Please, we have a problem when an automatic email is generated while reading the records from Table/Base. The numbers in the body of the email are returning differently from what they are placed in the Base. It looks like a bug during conversion since the screen preview is correct !!! Happens with date format and also values.
I ask for help.
Thanks in advance.


1 reply

ScottWorld
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  • Genius
  • September 2, 2023

Your screen preview only shows you information from the last time you tested the trigger step. When you're building an automation, Airtable loads a particular record into the automation as your "test record", but it never updates that information ever again. To get fresh information, you need to re-test the trigger step, and re-test all the other steps as well.