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Email automation is not working properly

  • September 10, 2024
  • 1 reply
  • 23 views

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I want to send an automatic email, but unfortunately I get an error message every time I test the automation.

although the correct data field was selected and an email address was also stored. That used to always work but suddenly it doesn't work anymore

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1 reply

Mike_AutomaticN
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Hey @user2100!

Could you please provide some more context? I'd be happy to go through it if you want to send over the base via DM.

Did you re-ran the trigger or any other action block where the record which should contain the email address is found? Make sure that such record has an email, and re-run such trigger/action block as well.

Mike, Consultant @ Automatic Nation