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Error while inserting a multiple select in an outgoing mail

  • September 16, 2020
  • 3 replies
  • 22 views

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I know there is a bug when inserting a linked or lookup record in an outgoing mail (with the work around using an extra field with an ArrayJoin formula). But now I encounter such an error while trying to insert a value from a multiple select record (see attached screenshot). This results in an error, just saying that the message of the mail could not be constructed.

Is this a bug or is there something special with a multiple select value? I don’t get it that in the screenshot it suggests ‘Making a new list of’, in stead of looking for the value of the chosen multiple select.

3 replies

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  • Participating Frequently
  • October 23, 2020

I have the same issue


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  • Participating Frequently
  • October 23, 2020

I have the same issue


I managed to circumvent this issue with a CONCATENATE formula


  • Participating Frequently
  • October 23, 2020

I managed to circumvent this issue with a CONCATENATE formula


That’s really interesting to hear @Tiago_Relva! Any chance you could share a screenshot and/or description of your workaround?