AirTable customer service sent me here after saying they couldn’t re-create the error. Since last Tuesday, my automations to Facebook have been failing. They were working fine before, then they stopped. Twitter remains connected and the automations are fine. I changed nothing that would trigger this but here’s what I’ve done to try and resolve it.
1- Disconnect the Facebook account.
2- Reconnect the Facebook account.
3- Go to automations and select the Facebook account.
4- Select the Facebook page for the automation. Also note, I manage 4 pages. Only the one that I have previously used is showing up.
5- The selected Facebook page does not stay there.
6- I receive an error message about the automation.
Half the time the page doesn’t even show up, as seen in “Air Table- Refreshing the Page list.”
The error message I receive when running a test is: “Facebook reported an error while processing this action: The permissions for Airtable to use the configured Facebook Pages account have been revoked in the external service. Please re-create the external account and reconfigure this step to use the replacement external account.”
What am I missing in resolving this error?