I have an AI automation step creating an summary and searching the web, but after working fine a few times i suddenly got this error: 'Automation failed: failed to access web page via internet'
Does anyone know why this happens? Or what i can do to make sure it doesn’t happen?
Hi Beckley,
Could you share a bit more detail so we can zero in on what’s happening?
Screenshot of the failed run: Automations → Run history → click the failed run and grab the “Details” panel that shows the error.
Are the target pages public or behind a login?
How often does it succeed before failing, or is it failing every time now?
That snapshot plus the answers above will give us enough context to point you in the right direction.
Thanks!
Hey
I ran into this issue myself a couple of times. To be honest, I didn’t really needed the automation, so I did not research much about it. I would suggest you reach out to support@airtable.com. You’ll receive an automated answer first, but you can follow up and you will get a human answer :D
They are usually pretty helpful!
-if you do get an answer, please post it here for future readers! My guess however, is that it is not an Airtable issue, but an OpenAI issue.
Mike, Consultant @ Automatic Nation
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