Having trouble with another automation. I’m trying to make an automation that will send an email to an assigned care worker, when one of their assigned clients (global worker) has not had a touchpoint in more than two weeks.
I’ve mapped it to send an email to their email ID from the linked table, but it’s saying
“Invalid email address in the "to" field: fldoiK6gc9Jd7MMgy”. Here’s a screenshot of it:
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Hey @dschues can you share a screenshot of the table that contains the email address? you can blur the emails.
If you are using a person field, you can simply map the email for that person.
If you are using another table, there should be an email field containing the email address
The “To” in the email automation expects and emails address, but looks like you are passing the field ID of your email field instead of passing the content of the field.
In your automation settings make sure you use the email field from your trigger which should be the first section as seen in the screenshot below. I think you must have used the section that says Base Structure at the bottom which gives you table and fieldIDs. Hope that helps!
Hey @dschues,
Exactly as mentioned by @airvues, the issue you are having is that you are not mapping the actual email address!