Skip to main content

Multiple automations won't trigger (but work fine when I manually "Test automation")

  • April 22, 2024
  • 3 replies
  • 50 views

Forum|alt.badge.img+3
  • New Participant
  • 1 reply

All of my automations across multiple bases are consistently failing to trigger naturally, even though they work fine when I forcibly "test automation". They also worked fine a few weeks ago. 

This includes a few different trigger types (buttons, when a field is updated, when a record matches conditions, etc.). 

I'm losing my mind as AT support is taking ages to help me (one email a day or every other day suggesting things that are clearly not useful if they'd take the time to properly engage with what I've sent) and several processes across the business are failing. Any ideas?

[Screenshots show the run history of just one of my automations followed by a screenshot from when I "test automation". They're ALL malfunctioning like this]

3 replies

Forum|alt.badge.img+19
  • Inspiring
  • 382 replies
  • April 22, 2024

What do the error messages say?


Forum|alt.badge.img+3
  • Author
  • New Participant
  • 1 reply
  • April 22, 2024

What do the error messages say?


Oh my goodness I found one automation that says I've hit my limit of automations runs.. so frustrating because most of them don't give me this information they just say

An error occurred when evaluating conditional group

Ugh. At least I have an answer thank you!

 


MalachizzBots
Forum|alt.badge.img+2
  • Participating Frequently
  • 8 replies
  • April 22, 2024

Hi @Sask , I am with zzBots. If you're still running into issues I can help you get set up with a zzBots 1-Way or 2-Way automation. With our syncs you can set up fully customizable bots and filters to sync to your liking.

1-Way Sync: https://www.zzbots.com/store/mondaycom-mondaycom-1-way-sync

2-Way Sync: https://www.zzbots.com/store/mondaycom-mondaycom-2-way-sync