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Need to insert an autonumber field into my email automation

  • August 3, 2023
  • 6 replies
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I have a field called ID, and it's an autonumber field.  I cannot get it to display in my email.  I've tried creating a formula field with it, too, with some prepended text and tried adding &"", too, which was suggested somewhere.  I can add the Airtable record ID with no problem and other formula fields and have them included in the text of the email.  But anything I do with my ID field will not show up in the email.  The test data does have an ID in the ID field and a value in the ID Text formula field.  Any help will be greatly appreciated!

Best answer by Carol_Poole

SOLVED:  The problem was that one CANNOT test with GENERATE a PREVIEW of the contents of an autonumber field contained in the automated email.  It doesn't retrieve that value for some reason.  Once I made up a dummy record and ran the Test Automation that sends an actual email to someone, I saw that the value appears in the delivered email.

6 replies

TheTimeSavingCo
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Hm, I just tried this and it seemed to work fine for me:

Sorry I can't help, but perhaps you can use it as a comparison thing?
Link to base


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  • Author
  • Inspiring
  • August 3, 2023

Thanks for responding.  I see that your message contained the data (1) for that field.  My value won't show up in the message.  I'll keep looking!

 

 


TheTimeSavingCo
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Thanks for responding.  I see that your message contained the data (1) for that field.  My value won't show up in the message.  I'll keep looking!

 

 


Roger that, best of luck!  Happy to take a look at it for you if you'd like, just DM me an invite to your base


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  • Author
  • Inspiring
  • August 7, 2023

Roger that, best of luck!  Happy to take a look at it for you if you'd like, just DM me an invite to your base


Oh, I went back to this today and see that the difference is that your auto-number name field is the primary field  and mine isn't.  


TheTimeSavingCo
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Oh, I went back to this today and see that the difference is that your auto-number name field is the primary field  and mine isn't.  


Hm, I don't think that should make a difference actually, but whatever works!


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  • Author
  • Inspiring
  • Answer
  • August 11, 2023

SOLVED:  The problem was that one CANNOT test with GENERATE a PREVIEW of the contents of an autonumber field contained in the automated email.  It doesn't retrieve that value for some reason.  Once I made up a dummy record and ran the Test Automation that sends an actual email to someone, I saw that the value appears in the delivered email.