+8hello!
i'm trying to send emails via the outlook automation. everything works like a charm, apart from the emails not arriving at all. so it doesn't work at all 😞 unless the receipient of the mail is an address with the same domain as the one i am sending from, that seems to work. but if i try to send to a gmail address, i simply never receive the email. does anyone have any idea why this might be? very sad.
Best answer by Davidt
If you mean Microsoft 365, then the issue is probably not Airtable, rather, it’s a default setting in your Microsoft 365/Exchange where it prevents users from forwarding automated emails to external address, i.e., its an anti-spamming setting.
https://learn.microsoft.com/en-us/microsoft-365/security/office-365-security/external-email-forwarding?view=o365-worldwide
We removed the Outlook permissions and re-added them. I think that was the fix.
If you mean Microsoft 365, then the issue is probably not Airtable, rather, it’s a default setting in your Microsoft 365/Exchange where it prevents users from forwarding automated emails to external address, i.e., its an anti-spamming setting.
https://learn.microsoft.com/en-us/microsoft-365/security/office-365-security/external-email-forwarding?view=o365-worldwide
+8If you mean Microsoft 365, then the issue is probably not Airtable, rather, it’s a default setting in your Microsoft 365/Exchange where it prevents users from forwarding automated emails to external address, i.e., its an anti-spamming setting.
https://learn.microsoft.com/en-us/microsoft-365/security/office-365-security/external-email-forwarding?view=o365-worldwide
We removed the Outlook permissions and re-added them. I think that was the fix.
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