Can you give more details on the actual URL that you are embedding in your email? I am not experiencing any problems with underscores in my URLs that are sent out via automations.

Hey ScottWorld, here is a URL value that is stored in a field:

https://corelogic.sharepoint.com/:f:/r/sites/ISSClientTrainingDocuments/Shared%20Documents/General/Camtasia%20Files/Mobile%20Claims/MC_VE/MC_AddingCaptions?csf=1&web=1&e=Veh6B2

Note that %20 instances have replaced most underscores except for the one between "Claims/MC" and "VE/MC_AddingCaptions" 

Here's a screenshot of that value as displayed in the automation email I receive:

Notice that the underscore between "Claims/MC" and "VE/MC_AddingCaptions" is missing, instead of being replaced by %20.

As a result, the URL is invalid.

Thoughts?

I would try using markdown syntax and see if it works. This is the markdown syntax:

[your text here](your URL here)

If markdown doesn’t work, I would report this problem to support@airtable.com, and in the meantime, I would recommend using Make's advanced Airtable integrations & automations to send your emails.

If you’ve never used Make before, I’ve assembled a bunch of Make training resources in this thread.

For example, here is one of the ways that you could instantly trigger a Make automation from Airtable.

I also give live demonstrations of how to use Make in many of my Airtable podcast appearances.

Hope this helps! If you’d like to hire an expert Airtable consultant to help you with anything Airtable-related, please feel free to contact me through my website: Airtable consultant — ScottWorld

Hi,

Here's the solution, create a new "Email formatted URL" formula field:

Then, only use this Email formatted URL within emails.