I am trying to set up an automation and am a newbie. I am having several issues:
1) When I insert datafield in the email, some of the datafields will draw the correct data. Other datafields show up as a blank. I know this will happen as if I put a cursor over the datafield that works then it says Source: (the description of my conditions) and Preview: the resulting correct information. For those that do not work, only the Source information is showing. No preview information is displayed.
2) Sometimes the underlying data does not update in the automation. For example, if I change the emails in the record that is to be sent, it updates in the database but not in the preview of the email. Is there a "sync" I need to do to update an automation's data before I run it?
3) I see various suggestions for addressing the formatting of numbers and dates in an email in the community thread. Some ideas are several years old. What is the current advice for how to have the friendly version of a date appear? What is the advice for having currency formatting show up? In both these cases the formatting is correct in the database but it does not carry over to the email.