Skip to main content
Hello,When I confirm an appointment by email with the date and time, the times indicated in the email are off by minus 2 hours.For example: I sent an automatic confirmation email with an appointment for Saturday, May 17th, between 9:00 AM and 10:00 AM.The email sent by automation indicates the time indicated as 7:00 AM and 9:00 AM.Can you explain what is causing a 2-hour difference between the email I sent and the data in my database?
The appointments in my diary are correctly positioned at the right time.
 Thank you in advance.Sincerely,
I live in France

Definitely a time zone issue, quick check shows that France can be +2 hours from UTC during DST. 

Airtable loves to convert everything to UTC and you need to be very specific to tell it not to. Make sure that whatever date fields you’re including in your base has “Use the same time zone for all collaborators” switched on and you’ve set the time zone to the correct one. I often also check “Display time zone” to keep everything confirmed.

Reply


Terms & Conditions