Hey everyone,
I’m at a bit of a stand still with moving forward on an email request.
Essentially, projects are being reported as incomplete when a link isn’t generated in the records interface. However, some projects don’t require URLs. We don’t want to encourage people to put “N/A” in the field (for fear they’ll default to that versus best practice), but it’s been difficult to figure out a workaround for generating the automation email while not have validation opportunities to say “in the case that this request is a certain type of request it doesn’t need the url”.
It’s possible my brain has just become fried but I’m not super sure how to accomplish this - any help would be appreciated!
Thank you!

