Today I logged in and my database was back to the way it was about 4 months ago. Many records and record changes were gone. I can’t figure out why this has happened. My only guess was it had something to do with clearing my browsers cache. However, I opened airtable in a different browser, and the lost changes were still lost there. I have a free account, so only 2 weeks of history from airtable, but when I went into history, it said there were no changes in the past two weeks and that the last sign in was like 6 months ago. That is definitely incorrect. Where has my data gone?
Cleared browser cache and recent airtable records are now gone
+35You might want to check your snapshots to see if there are any backups to restore.
Otherwise, you’ll need to contact support@airtable.com for help. This is just a user forum. Airtable support does not spend very much time here.
Post back here and let us know what they say!
You might want to check your snapshots to see if there are any backups to restore.
Otherwise, you’ll need to contact support@airtable.com for help. This is just a user forum. Airtable support does not spend very much time here.
Post back here and let us know what they say!
Thanks, ScottWorld, I’ll email them and report back.
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.