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Customer Experience Quality Assurance

  • August 9, 2023
  • 1 reply
  • 14 views

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Hi! We were wondering if Airtable could be used as a Quality Assurance tool to evaluate our customer's representatives? If so, how would you implement it (using forms, reports...)? Thanks!

1 reply

ScottWorld
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  • Genius
  • August 9, 2023

Yes, Airtable would be a fantastic tool for building a quality assurance tool to evaluate your representatives.

If you have a budget for your project and you’d like to hire an expert Airtable consultant to help you brainstorm & build this, please feel free to contact me through my website: Airtable consulting — ScottWorld