Hi! Recently I've been encountering a table syncing error ("Last sync failed 1 minute ago (external resource id could not be mapped to a rowJson)"). It's easily resolved by manually syncing the table with the error, but this is obviously inconvenient - we have a LOT of synced tables. I haven't been able to detect a pattern in which tables get this error or when. Has anybody else seen this?
Table Syncing Error
+12
+10I'm having the same issue and do not know what's causing it.
+10It seems like my syncing issue auto-resolved. I haven't seen more instances of it having this error in the last few days.
+12This issue has not resolved for me. 😩 It seems to happen whenever a new record is added to the synced table - it doesn't seem to happen when existing records are modified. Is anyone else still experiencing this problem?
+1This issue has not resolved for me. 😩 It seems to happen whenever a new record is added to the synced table - it doesn't seem to happen when existing records are modified. Is anyone else still experiencing this problem?
You're right. That's exactly the same issue I'm experiencing. Hopefully someone from Airtable can help advise on this!
+10I opened a support case regarding this late last week and they got back to me today saying that they fixed a bug with syncing. When I re-tested today, I did not get the error like I was getting last week. Hopefully this is fixed for everyone else too.
+10Well, upon more testing I'm still seeing the error, but it resolves by itself after several minutes. I wrote back to support because I would like my tables to sync faster without the error.
+12I still had this problem this morning, so I'll open a support ticket too. Frustrating!
+10This is the response Airtable sent me earlier today,
"Thank you for the update. We've found a solution to this problem. Our engineers are set to begin programming the solution today, and it is expected to be implemented by this Wednesday. Should the problem continue after Wednesday, please notify me, and I will reach out to the engineering team once more. Thank you so much for your patience with us on this process! "
+1Update on my end - table syncing works automatically when adding new records in Data view. But when I add new records via a form on an interface, those records do not automatically sync to the destination table. Anyone else still experiencing this issue?
+10Update on my end - table syncing works automatically when adding new records in Data view. But when I add new records via a form on an interface, those records do not automatically sync to the destination table. Anyone else still experiencing this issue?
I'm doing my record creation through an Interface, and I get the sync error, but within 10 minutes the error goes away and the sync refreshes properly. So for me it's more of an issue with the delay since it eventually syncs.
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.