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Unknown Error Occured when sending email automation

  • March 24, 2023
  • 1 reply
  • 21 views

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I have setup an automation to send emails on record creation. However, the automation fails with a message: An unknown error occurred.

The automation succeeds if I change the send to email to a personal email I have.

I suspect this is something to do with the Airtable not supporting one of my emails but I cannot figure out why.

Does anyone know how I can resolve the issue?

The email that fails is hosted by Ionos web hosting.

The email that succeeds is hosted by Gmail.

Thank you,

Ali

Best answer by TheTimeSavingCo

On Free / Plus, you can only email people who are verified collaborators on your base.  Would that be the problem you're facing do you think?

1 reply

TheTimeSavingCo
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On Free / Plus, you can only email people who are verified collaborators on your base.  Would that be the problem you're facing do you think?