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Question

Can't download attachment from an interface?

  • May 28, 2025
  • 3 replies
  • 132 views

kylevenberg
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Hello!

Does anyone know why I can’t simply download a file from my interface? I have an audio file and can’t locate a button to download the file to my local device. It feels like this should be simple - am I missing something?

Can’t locate a download button for an interface attachment file

Thanks!

3 replies

kylevenberg
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  • Author
  • New Participant
  • May 28, 2025

Well, I found out something but ran into another issue in the process… I can enable downloading if I select this as the field type within the expanded record.

Though, I can’t download on the main interface view, only when expanded it seems - any thoughts on this?

 


Mike_AutomaticN
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Hey ​@kylevenberg!

I’ve been playing around with interfaces, and it seems that you are correct. It seems that unless you select the first style for the attachment, you would need to actually click on the attachment to see the “download” button.

If this is not good enough, you can always submit this as a feature request using this form

Feel free to reach out if you need help in any other way. I’d be happy to help out.

Mike, Consultant @ Automatic Nation


TheTimeSavingCo
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Though, I can’t download on the main interface view, only when expanded it seems - any thoughts on this?

Yeah this is consistent with the functionality in the data view I’m afraid, i.e. we can’t download unless we open the record details