I'm using the new Form Builder to create a form to share publicly. I published the form, and created a link for "Anyone on the web." However, if anyone tries to submit the form without being logged into AirTable, they get the following message, and the form never submits. Any ideas or workarounds?:
This form has been updated. Refresh the page to submit your form. Any information you already entered will be saved, but not submitted.
I would send an email to support@airtable.com so they can investigate your issue.
In the meantime, while you're waiting for a response from Airtable Support, you may want to try:
1. Creating a new interface form from scratch and see if it works.
2. Creating a form view and see if that works.
3. Creating a form in Fillout's advanced forms for Airtable.
Fillout is 100% free, and it offers hundreds of features that Airtable’s native forms don’t offer, including the ability to update Airtable records using a form, create custom PDF files from a form submission, accept payments on forms, display Airtable lookup fields on forms, create new linked records on a form, control access to a form via SSO or email domains or a list of email addresses stored in Airtable, perform math or other live calculations on your forms, collect signatures on a form, create multi-page forms with conditional paths, connect a single form to dozens of external apps simultaneously, add CAPTCHAs to your form, and much more.
I show how to use a few of the advanced features of Fillout on these 2 Airtable podcast episodes:
Hope this helps! If you’d like to hire the best Airtable consultant to help you with anything Airtable-related, please feel free to contact me through my website: Airtable consultant — ScottWorld
Interesting! As a datapoint, I just tried this out and was able to submit an Interface form while not logged in just fine. If you could provide a link to a duplicated version of your base with no data in it I'd love to poke around to see what I can figure out!
i find it more straightforward a publicly shared interface with an edit record link made with fillout.com
I am experiencing the same issue. I have tested (and at least five other people have tested) the form mutliple times this week. Today, during a demo, the message, "This form has been updated. Refresh the page to submit your form. Any information you already entered will be saved, but not submitted." appears each time the form is completed. The form is not in the interface mode, it IS in the upgraded form builder, it is shared publicly, and has worked over 20 times this week. There seems to be a glitch with the Done, Publish, and Submit functions. Additionally, the cursor is inactive (can't type) in the response fields on the form. Airtable has been closed out, and browser exited. "Accepting Submissions" is toggled on. I also built a new form quickly and the same issues were present. I tested other forms (all built before the most recent form builder changes rolled out) and those forms work as intended. As we are on the cusp of sharing the link publicly, this issue is very important. Any help is appreciated. Thanks.
Same issue.
Airtable doesn’t read these messages, so I would report it as a bug to support@airtable.com, and rebuild your form in Fillout in the meantime. See my post above for more details on Fillout.
- ScottWorld, Expert Airtable Consultant
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