Some of my records are not coming up when I search for a part of their name in the record picker. I double-checked and it does not have a filter, so it should be able to return everything in the table.

I can get shipment #12760 by pasting in the full name of the shipment.

When I search using just the reference number 12760, however, it gives me no results. I only have one shipment with this number in the name.

For other shipments, typing in the reference number is enough to bring it up the corresponding record. I’m not sure what the difference is between the shipments that work and the shipments that fail.