Do you get an error message? Maybe the image is too large? You’re also on a paid plan, correct? Images can’t be uploaded on free plans.  

- ScottWorld, Expert Airtable Consultant 

Yes on the paid plan.  Message was “upload failed

”

Very weird. You should definitely open a support ticket with support@airtable.com about this.

You may also want to try creating a brand new form in Airtable and see if the same problem exists on your new form.

Also, while you’re waiting for support to respond, you may want to rebuild your form for free with Fillout’s advanced forms for Airtable, which lets you add an unlimited number of images to your form… and even lets you customize the style and create a theme for your form, too.

Fillout is 100% free, and it also offers hundreds of other features that Airtable’s native forms don’t offer, including the ability to update Airtable records using a form, create custom PDF files from a form submission, accept payments on forms, pre-fetch dynamic data from an Airtable record, display Airtable lookup fields on forms, create new linked records on a form, add a login page to your form, perform math or other live calculations on your forms, collect signatures on a form, create multi-page forms with conditional paths, connect a single form to dozens of external apps simultaneously, add CAPTCHAs to your form, and much more.

I show how to use a few of the advanced features of Fillout on these 2 Airtable podcast episodes:

• Using Fillout to update an existing Airtable record & create an eSignature approval process with PDF file creation.
• Using Fillout to create an order entry form with line items.

Hope this helps!

If you’d like to hire the best Airtable consultant to help you with anything Airtable-related, please feel free to contact me through my website: Airtable consultant — ScottWorld

As a datapoint, I just tried to upload a cover and logo image and it worked fine

If you could upload the image somewhere like Google Drive and provide a link I’d love to try to replicate the error!  

I’ve sent a link to the file in your inbox.

Thank you for your time.

Donald

Got it!  Hm yeah, I can upload that file fine into a form

Long shot, could you try another browser / computer?  If that doesn’t work, could you try creating another base and form and uploading it there?

Thank you got it to work using a different browser.