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Interface Comments notifications - unwatch/unfollow unless "@"

  • January 25, 2023
  • 6 replies
  • 66 views

matt_stewart1
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Is there a setting to only receive notifications if someone is "@" ?

Currently seems like in our interface, once you get an "@", you are permanently watching that comment thread for all future comments. we do NOT want that. so ...

 

  1. Is there a setting to only be notified if you are "@" in that specific comment? 
  2. OR ... is there a way to unwatch the comments from interface?
  3. OR ... is there an automation or API to constantly run to unwatch comments?
  4. OR ... a script to unfollow?

 

6 replies

chloed_pdx
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  • New Participant
  • June 12, 2023

We noticed this as well - in an interface, there doesn't seem to be a way to toggle to 'not watching' if a user has been incorrectly tagged to a record or @-mentioned. 


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  • Known Participant
  • February 3, 2024

A year after you posted this and no change. It’s made notifications unusable. So many comments…. 


matt_stewart1
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  • Author
  • Inspiring
  • February 29, 2024

we are able to click settings to view comments vs revision history vs all now... so surely making the little button to follow/unfollow comments can be added as well @AlexLama @Rosalind_Lutsky @Kelly_OShaughne ?

we've got a drive to have people use interfaces and its making communication impossible with never ending notifications after they participated once.

and while we are at it, there should be a user setting to auto-follow after they participate in discussion or only get notifications when they are mentioned.


Kelly_OShaughne
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Hey @matt_stewart1 -- we have a project in the works to enable follow/unfollow comments on Interfaces. Stay tuned!


krhotenportland
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  • Participating Frequently
  • March 4, 2024

Hey @matt_stewart1 -- we have a project in the works to enable follow/unfollow comments on Interfaces. Stay tuned!


This will bring great happiness to many of our users!!!  Can not wait!!!

 


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  • Known Participant
  • March 5, 2024

Hey @matt_stewart1 -- we have a project in the works to enable follow/unfollow comments on Interfaces. Stay tuned!


Please, please please also include Automations in this. I have a couple automations that fail regularly "on purpose" that clog up my notifications as well/