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Troubleshooting Image Loading Issues in Airtable with Pager Design Extension

  • June 10, 2024
  • 8 replies
  • 130 views

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When I query the Airtable base, the image does not appear. In the Pager Design extension, the image fails to load.

8 replies

Cara_Van_Meter
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  • Participating Frequently
  • June 10, 2024

I'm having trouble with this too. I use page designer to issue job tickets that include QR codes that are unique to each record. The QR code attachments are showing up just fine in the data, but for some reason they've suddenly stopped showing up in the page designer extension. What's going on?


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  • Author
  • Participating Frequently
  • June 10, 2024

I'm experiencing the same issue with images not loading in the Airtable Page Designer extension. This started about 4 hours ago. I've tried clearing my browser cache, using a different browser, and verifying the image links, but the problem persists. Have you found any solution or heard back from Airtable support?


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  • New Participant
  • June 10, 2024

Just chiming in to say I am also experiencing this issue. Creating a new page did not fix the issue, nor did reloading the extension.


Cara_Van_Meter
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  • Participating Frequently
  • June 10, 2024

This is the response I received from Airtable Support about an hour ago: 

Sorry for the trouble you are experiencing with the Page Designer extension! We have flagged this issue with our engineering team, and are actively working on a fix. We'll keep you posted with any updates!

So far, no updates.


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  • Author
  • Participating Frequently
  • June 10, 2024

 

Hi there,

 

Sorry for the trouble you are experiencing with the Page Designer extension! We have flagged this issue with our engineering team, and are actively working on a fix. We'll keep you posted with any updates!

 

Best,

The Airtable Support Team


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Did anyone receive a response from Airtable on a fix for this issue?


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  • New Participant
  • September 16, 2024

It had been fixed at the time, but looks like it has cropped again. I don't think there is anything we can do as users to fix this issue.


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  • New Participant
  • February 3, 2025

Chiming in to say this is still an issue and I would like a solution. I only get a broken image. This pretty much ruins the whole point of having a page designer.