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Airtable doesn't recognize me

  • March 20, 2023
  • 1 reply
  • 13 views

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My database disappeared. It's not in any deleted folder. When I log in, Airtable acts like I'm a first-time user. Help!

1 reply

Vic_Airtable
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  • Participating Frequently
  • 102 replies
  • March 27, 2023

Hi there,

 

I see you opened a support ticket with our team! So glad you were able to access your account. In case others are looking at this thread hoping for a solution for themselves, I just wanted to share that this was caused by LastPass (password manager) inputting undesired login credentials for the user. Manually typing in the correct email and password worked 👍