Hello,
I’m running into an issue with sending emails from Airtable and wanted to see if anyone has experienced something similar.
We are manually sending records (not via automation), and one of our users is getting the following error:
“This row could not be sent because you have exceeded the number of times you can send emails. Please try again later.”
What’s confusing is:
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Other users in the same base are still able to send emails without any issues
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Only this one user is blocked
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We are all using the same setup and process
We initially thought it was a general rate limit, but since others can still send, it seems like it might be a user-specific limit or throttle.
Has anyone seen this before?
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Is there a per-user sending limit in addition to the base/workspace limit?
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How long does this cooldown typically last?
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Any way to prevent this from happening when multiple users are sending records?
Any insights or workarounds would be really helpful.
Thanks in advance!